Last updated: April 25, 2026
Queenshade DDD Services is committed to protecting your privacy and the confidentiality of any personal information you share with us. This policy explains what information we collect, how we use it, and your rights.
We may collect the following types of personal information: name, contact details (email, phone number, address), health coverage information (MCO/insurance plan), county of residence, details about your housing situation, and any information you voluntarily provide through our contact or intake forms. We do not collect sensitive financial information such as credit card numbers.
We use the information you provide to: process service intake requests and verify eligibility with MCO partners, contact you to discuss your housing support needs, assign you to a housing specialist, communicate updates about your case, respond to inquiries, and improve our services. We do not use your information for marketing purposes without your consent.
To the extent our services involve protected health information (PHI) as defined under HIPAA, we comply fully with applicable HIPAA regulations. Client health information is accessed only by authorised staff directly involved in service delivery and is not shared without appropriate written authorisation.
We do not sell, rent, or trade your personal information. We may share information with your MCO care team as required to coordinate services, with NJ Division of Developmental Disabilities where applicable, and with third-party service providers who assist us operationally under confidentiality agreements. We may disclose information when required by law.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorised access, disclosure, alteration, or destruction. Our website uses SSL encryption for data transmission. However, no system is completely secure, and we cannot guarantee absolute security.
Our website may use cookies and similar technologies to improve your browsing experience and gather anonymised usage statistics. You may disable cookies in your browser settings; however, some features of the website may not function correctly as a result.
You have the right to access the personal information we hold about you, request corrections, ask us to delete your information (subject to legal obligations), and withdraw consent for non-essential data use. To exercise any of these rights, contact us at <?= EMAIL_GENERAL ?>.
Our website and direct services are not directed at children under the age of 13. We do not knowingly collect personal information from children without parental consent.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date. We encourage you to review this policy periodically.
If you have questions or concerns about this Privacy Policy or our data practices, please contact: Queenshade DDD Services, <?= OFFICE_ADDRESS ?> | <?= EMAIL_GENERAL ?> | <?= PHONE_PRIMARY ?>